The City of Denton has alerted residents to a new scam involving individuals impersonating utility employees and demanding immediate payments to prevent service disconnection. Officials urge vigilance to protect against these fraudulent activities.
City of Denton warns of scammers demanding utility bill payment

Key Takeaways:
- City of Denton issues scam alert
- Scammers impersonate utility employees
- Threats of immediate service disconnection
- Demanding immediate payments
- Alert announced on Wednesday
Denton Residents Urged to Beware of Utility Bill Scam
The City of Denton has issued a warning to all residents regarding a utility bill scam that surfaced this week. On Wednesday, officials alerted the community to fraudulent individuals posing as city utility employees, aiming to exploit unsuspecting citizens.
Impostors Pose as City Employees
According to the city’s announcement, the scammers are impersonating official utility personnel. They contact residents with urgent claims, insisting that immediate payment is necessary to avoid the disconnection of services.
Threats of Service Disconnection
These impostors employ high-pressure tactics, threatening to cut off utility services if their demands are not met promptly. This strategy is designed to alarm residents and compel them to comply without verifying the legitimacy of the call or message.
Demand for Immediate Payments
The fraudulent parties are requesting immediate payments, often through unconventional methods that the city does not typically use. Residents are reminded that legitimate city employees will not demand instant payment without providing proper identification and documentation.
City Officials Advise Vigilance
In light of these events, Denton officials are urging the community to exercise caution. Residents should be wary of unsolicited contacts regarding utility bills, especially those that pressure them to pay immediately.
Protective Measures for Residents
- Verify the Caller: Always ask for official identification or credentials from anyone claiming to represent the city.
- Contact Authorities: If approached by suspected scammers, report the incident to local law enforcement.
- Avoid Sharing Personal Information: Do not provide sensitive data or payment details unless you are certain of the individual’s legitimacy.
Staying Informed and Safe
The City of Denton emphasizes the importance of staying informed about such scams. By remaining vigilant and following recommended precautions, residents can help safeguard themselves and their neighbors from potential fraud.
Residents with concerns or who wish to report suspicious activity are encouraged to reach out to the city’s official channels for assistance. The City of Denton remains committed to ensuring the safety and well-being of the community.