• Cons
    Lack of online quotes., Limited to only three states.
  • Coverage Type
    Roughly at par
  • Discounts Type
    Regular
  • Consumer Complaints
    Safety received notably fewer than the expected number of complaints to state regulators in relation to its size for home insurance, according to data from the National Association of Insurance Commissioners over a three-year period.
  • Digital Experience
    You're unable to get a quote or find extensive details about Safety's homeowners insurance coverage on the company website. However, you can log in to your online account to pay bills, view your policy information and find agent contact information., Safety's app provides the same services as your consumer web portal, including bill payments, claim reporting and access to agent details.
  • Discounts
    Combining your policy with Safety auto insurance., Opting for electronic document delivery., Purchasing a new home., Having a clean recent claims record., Installing a fire or burglar alarm in your home., Being a long-time Safety customer.
  • Falls Short
    Availability. Safety caters to only three states in New England. Homeowners in other locations will need to seek a different provider., Website. Despite Safety's site offering basic features like online bill payments, it doesn't allow for quote generation or an easy access to the company's policy options.
  • Contacting Customer Service
    For assistance, you can reach out to your local agent or call Safety at 800-951-2100.
  • Claim Filing
    You can report a home insurance claim by contacting your agent or calling Safety directly at 800-951-2100. You can also file and track claims through your account on the website or in the app.
  • Not Covered
    Flooding., Earthquakes., Ordinary wear and tear., Negligence or lack of maintenance., Landslides, mudslides or mudflow.
  • Optional Coverage
    Personal cyber insurance, which can aid in recovering lost data and restoring compromised devices or networks., Equipment breakdown coverage in case a crucial appliance or system fails. This could include items like HVAC systems, generators and kitchen appliances., Service line coverage, which can cover damage to underground lines connecting your home to public utilities.
  • NAIC Complaints
    Significantly fewer than anticipated
  • Pros
    Attracts remarkably fewer consumer complaints than anticipated for a company of its size., Presents a range of enhancement options.
  • Standar Coverage
    Dwelling. Provides funds for repair or rebuilding of your home's structure., Other structures. Provides coverage for damage to detached structures like sheds or fences., Personal property. Provides funds for repairing or replacing personal items like furniture or clothing., Loss of use. Covers costs for hotel stays, restaurant meals or other expenses if you need to live elsewhere while your home is under covered repairs., Personal liability. Covers legal costs and damages if you're accountable for injuries to others or their property., Medical payments. Covers injuries to guests in your home, regardless of who's at fault.
  • Stands Out
    Consumer complaints. Safety receives minimal complaints to state regulators for a company of its size, suggesting that most policyholders are pleased with their coverage., Optional coverage packages. Safety provides bundles of worthwhile additions like guaranteed replacement cost coverage for your home and water backup coverage.
  • State Availability
    Maine, Massachusetts, New Hampshire
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