Artificial intelligence (AI) is increasingly seen as a unifying force for today’s supply chains, offering the ability to integrate data systems, planning processes, spreadsheets, and data science models. This forward-looking perspective envisions a future where businesses can operate with greater efficiency and coordination.

A wave of excitement surrounds artificial intelligence in supply chain planning, but industry leaders say it’s mixed with plenty of hype. John Lash, group VP strategy at e2open, believes AI’s potential is big, yet cautions businesses to approach new technology with realistic expectations.