For forty years, one phone call shaped Harris Simmons’s life—and the lives of many experiencing homelessness. Now, after leading Shelter the Homeless for decades, the Zions Bancorporation CEO steps down as chairman but remains devoted to the cause.

A San Martin family alleges that an unexpected visit by a PG&E service person led to a fire that destroyed their water supply and nearly consumed their home. The family’s fight for accountability from the utility giant gained momentum after “7 On Your Side Investigates” intervened.