Restaurants may soon transform how they present their menus by incorporating augmented reality, according to a recent Washington State University study. This research suggests that AR could attract customers by highlighting the origins of ingredients and production methods directly on a diner’s smartphone.

Decagon surfaces as a growing force in AI-driven business solutions, offering generative AI capabilities, AI chat support, and advanced CRM tools. These innovations promise to improve operational workflows, boost customer satisfaction, and elevate enterprises to the next level of efficiency.

Sabre’s new Concierge IQTM AI solution aims to elevate passenger experiences by providing real-time, personalized assistance across every stage of air travel. From booking to destination, travelers can expect improved planning, shopping, and servicing backed by advanced technology.

As the digital age advances, social media’s influence on business continues to expand. In 2025, effective engagement through these platforms will be critical, making social media CRMs an essential tool for businesses looking to maintain meaningful customer connections.