An early morning outage caught ChatGPT users off guard, with hundreds complaining that the AI bot stopped responding to prompts. The global scale of the issue raised concerns about the reliability of AI-powered services.

The tech industry is moving beyond chatbots, introducing AI “agents” that understand your needs and perform real tasks, heralding a new era of personal assistants. After months of development, these AI agents are set to redefine our interaction with technology.