In a sweeping legal case that prosecutors call a prime example of predatory billing, the owner of a Pittsburgh towing company pleaded guilty to insurance fraud and related charges. Hidden fees, inflated invoices, and eye-popping “accident services” all played a role in a scheme that now demands massive restitution.

The Federal Trade Commission’s new rule requiring ticket sellers to disclose total prices upfront aims to bring greater transparency to an industry often criticized for hidden fees. Experts, however, caution that while the buying experience may improve, ticket costs are unlikely to decrease.