A Norwood Uber driver was held at gunpoint by two teenagers at the Windsor Gardens apartment complex, prompting a frantic search by local police. The suspects escaped after taking the driver’s car and personal belongings, leaving community members shaken.
Uber driver carjacked at gunpoint by 2 masked suspects, Norwood police say

Key Takeaways:
- An Uber driver was carjacked at gunpoint in Norwood, Massachusetts.
- The suspects, described as teenagers, fled but abandoned the stolen vehicle.
- Residents of Windsor Gardens expressed concern about rideshare safety.
- No injuries to the driver were reported.
- Police have launched an active investigation to locate the suspects.
The Carjacking
Shortly before 2 p.m. on a Saturday, an Uber driver arrived at the Windsor Gardens apartment complex in Norwood, Massachusetts. According to police, two masked suspects approached the driver, held him at gunpoint, and stole both his Toyota RAV4 and some personal belongings. The driver, using another person’s phone, quickly called 911 from within the apartment complex.
Suspects and the Getaway
Authorities say the suspects were teenagers, believed to be between 16 and 18 years old. After seizing the victim’s vehicle, they attempted to leave the sprawling apartment complex. They hit a dead end, abandoned the Toyota RAV4, and fled on foot before officers caught up to them. Police described one suspect as wearing light grey sweatpants and the other dressed in all-black sweats. Both had ski masks.
Suspect Descriptions
Suspect | Approx. Age | Clothing |
---|---|---|
Suspect 1 | 16-18 | Ski mask, light grey sweatpants |
Suspect 2 | 16-18 | Ski mask, all-black sweats |
Community Reactions
Residents at Windsor Gardens expressed concern about safety in their normally quiet community. “I used it today, too, so that’s why I was shocked to hear it was an Uber,” said local resident Funda Koc, recounting her own experience with rideshare services. Many neighbors noted the sudden presence of police throughout the complex, underscoring the seriousness of the incident.
Active Police Investigation
Officers, along with a police dog, searched a nearby wooded area shortly after the abandoned vehicle was discovered. Though the suspects have yet to be located, authorities confirm that the driver did not suffer physical injuries. Further updates have not been released as police continue their investigation into the incident and work to address the concerns of local residents.