Sapiens to Accelerate Insurers’ Digital Transformation with AI-Driven Upgrades for Life, Pensions, & Annuities

Key Takeaways:

• Sapiens released an AI-enhanced CoreSuite for life, pensions, and annuities.
• Introduces generative AI chatbots and machine learning-driven lead generation.
• Features a redesigned UI/UX aligned with accessibility standards.
• Fully integrated with Sapiens Insurance Platform and other solutions.
• Offers out-of-the-box products for quick adoption and rapid deployment.

Accelerating Digital Transformation in Life Insurance

Sapiens International Corporation has announced the latest release of its CoreSuite policy administration system for life, pensions, and annuities. The upgraded platform is designed to empower life insurers, agents, customers, and administrators with advanced AI-driven capabilities.

AI-Driven Enhancements

Life insurers can now leverage generative AI-powered chatbots and machine learning (ML)-driven lead generation. These tools provide predictive analytics for buying propensity, product recommendations, and next-best actions. “Agents, customers, and administrators will benefit from these innovations, enhancing user experiences and customer outcomes,” the company stated.

Redesigned User Experience

The update features a completely redesigned user interface across portals and the CoreSuite policy administration solution, aligned with accessibility standards. This enhancement aims to provide a more intuitive and inclusive experience for all users, streamlining operations and enabling faster time to market.

Seamless Integration and Rapid Deployment

Fully pre-integrated within the Sapiens Insurance Platform—including IllustrationPro, ApplicationPro, UnderwritingPro, DataSuite, and DigitalSuite—the latest CoreSuite release offers a comprehensive solution. It includes a rich catalog of out-of-the-box life, pensions, and annuity products, ready for quick adoption and rapid deployment.

Enhanced Security and Efficiency

New functionalities support seamless illustration-to-application conversions with integrated detection for abnormal user behavior during the completion of new business applications. This feature enhances security and ensures efficient processing of applications.

Executive Insights

Roni Al-Dor, Sapiens President and CEO, expressed enthusiasm about the release: “With this release, we are delivering technically sophisticated innovation that’s also deeply practical and intuitive for life insurers and their customers. We’re proud to equip insurers with powerful capabilities that empower agents, speed up underwriting, and personalize customer service. It’s about helping our clients deliver value faster, and with more intelligence, than ever before.”

Driving Customer Engagement

The upgraded CoreSuite enables life insurers to deliver highly personalized offers, helping to deepen customer engagement. By utilizing AI and ML technologies, insurers can better understand customer needs and provide tailored solutions.

Conclusion

Sapiens’ latest CoreSuite release represents a significant step forward in the digital transformation of the life insurance industry. By integrating advanced AI-driven features and enhancing user experience, the company aims to provide life insurers with the tools needed to stay competitive and meet the evolving demands of customers.