PRA Group’s CISO, Jess Vachon, provides a detailed look at how multi-layered security safeguards protect both businesses and customers in the debt collection industry. In this interview, Vachon underscores the role of AI-driven strategies that make identity verification efficient while maintaining crucial customer trust.

New York Attorney General Letitia James has issued a caution to New Yorkers eager to support relief efforts for the Los Angeles wildfires, warning of potential charity scams. She provides guidance to ensure donations reach legitimate organizations assisting those affected by the disaster.