Capital City Bank Appoints Alicia Williams-Ronan Chief Retail Officer

Capital City Bank has announced Alicia Williams-Ronan as its new chief retail officer, succeeding longtime leader Randy Lashua, who will retire December 31 after 20 years. Williams-Ronan will now guide the bank’s retail sales, service, and operations, overseeing 350 associates across 63 offices in Florida, Georgia, and Alabama.

Key Takeaways:

  • Alicia Williams-Ronan named chief retail officer at Capital City Bank
  • Long-serving executive Randy Lashua retires after 20 years
  • New leadership oversees 350 associates
  • The bank operates 63 branches across three states
  • Transition announced November 4, 2025

Leadership Shift at Capital City Bank

TALLAHASSEE, Fla., November 4, 2025—Capital City Bank officially announced the appointment of Alicia Williams-Ronan as its new chief retail officer. The move marks a significant milestone for the bank, which operates across Florida, Georgia, and Alabama. Williams-Ronan’s appointment took effect immediately, reflecting a broader focus on enhancing retail services and ensuring a smooth transition amid changing market demands.

Succeeding a Veteran Executive

Williams-Ronan succeeds longtime executive Randy Lashua, who is set to retire on December 31 after 20 years of dedicated service. The leadership change underscores the bank’s commitment to evolving with a new generation of leadership, blending fresh vision with the institution’s deeply established roots in the communities it serves.

Overseeing Retail Operations

In her role as chief retail officer, Williams-Ronan will guide strategy and direct management for all retail sales, service, and operations. This appointment grants her oversight of 350 associates who support the bank’s 63 banking offices spread across Florida, Georgia, and Alabama. By working closely with local teams, she aims to strengthen the bank’s presence and deepen relationships with clients throughout the region.

Looking Forward

With this leadership transition, Capital City Bank positions itself for continued growth and development in the retail banking sector. Williams-Ronan’s appointment recognizes the critical role that service, innovation, and people management play in meeting client needs, ensuring that Capital City Bank remains a trusted financial institution for years to come.

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